Everything you need to use the Éire Óg club app.

1. Create an account.Enter your name, email and password.
2. Confirm the newest email and sign in.Use the same account for every club role.
3. Choose your connection.Home offers Get started, or Skip for now. You can always open Roles & Teams later.
4. Build your review list.Choose one role, its relevant teams and an optional note. Add another role if needed.
5. Submit all requests and return Home.Nothing is submitted until this final step. Every item must be valid; a failed batch leaves the review list available to correct.

Requests grant no private team access until approved. Add children separately in More → Profile / Settings → My Children.

Already invited?Use the exact invited email. A valid invitation is claimed after verified sign-in while its sender remains authorised. Invitations last seven days. The app does not email them; the inviter shares the ordinary login link.

One account can hold several independent roles. A team role applies only to its named team and within its approved dates.

• Club App Administrator: system administration, protected access management, teams, notices and audit history. Derek’s existing access is protected.
• Executive Committee Member: Executive and Committee areas; may approve another Executive, Committee and lower-level appointment. Cannot create an Administrator or remove Executive membership. May suspend/reactivate eligible lower-level accounts, but not Executive peers or Administrators.
• Committee Member: Committee area; appoints Managers and reviews lower-level requests. No Executive or Administrator authority or whole-account suspension.
• Team Manager: approves Coaches, Volunteers, Parents/Guardians and Players only for assigned teams. Cannot appoint another Manager or suspend an entire account.
• Coach / Volunteer: operations and messaging for assigned teams; no approval authority.
• Parent / Guardian / Player: approved team information, without staff controls.
• Club Member / Supporter: basic club information; private team access needs an approved connection.

A title such as Chairman, Secretary or Treasurer describes an Executive office. The title does not give Administrator powers or make someone Manager of every team. Nobody may approve their own role request. Website News editing and club-wide broadcast permission remain separate.

1. Maintain the team.An App Administrator opens Club management → Maintain teams to create or rename a team.
2. Appoint Managers.A Committee member, Executive member or App Administrator uses Pending approvals or People & Roles.
3. Connect team staff and members.Managers use Pending approvals, People & Roles and Invitations for their own teams.
4. Use individual accounts.Existing members request access through Roles & Teams. Future members can receive a saved invitation.
5. Choose the team context.My Team switches between approved teams. Managing one team does not grant authority over another.

If no approved Manager is assigned, requests remain available to Committee, Executive and App Administrators. Do not grant Administrator access merely to run a team.

A photo helps recognition. An approved role badge confirms the club role. Neither a photograph nor a job title typed into your name grants permission.

1. Open More → Profile / Settings → My Profile.Check that the name shown is yours. Your initials and current approved roles appear above Contact details.
2. Choose Add profile photo or Replace profile photo.Select a JPEG, PNG or WebP photograph of yourself alone, no larger than 5 MB. Your phone may offer Take Photo. HEIC and SVG are not supported; use a JPEG, PNG or WebP copy instead.
3. Use Preview and crop.Adjust Zoom, Move left / right and Move up / down. The square crop will be displayed in a circle, so keep your face away from the edges.
4. Confirm the adult/self-photo statement.Tick “I am 18 or over and this photograph shows only me, not a child or another person.” Select Save profile photo, or Cancel to discard the preview.
5. Wait for success.Upload progress is followed by secure processing. Avoid submitting twice. The message “Profile photo saved. Public display remains off.” confirms success.
6. To remove it, open Remove profile photo.Confirm that you want initials instead, then select Remove profile photo. Your account and approved roles stay unchanged.

Photos are private by default. The app saves a small 512 × 512 image, not the original full-resolution file, and removes EXIF/GPS and other metadata. It does not remove information visibly present in the photograph.

Validation or a failed replacement does not deliberately remove your previous photograph. If a request times out or the connection is interrupted, refresh first to check whether it saved before trying again.

No children’s photographs. Never use a child’s photo as your adult profile picture. Children have no photo-upload option. See Children and guardians for the distinction between this block and the club’s wider no-child-photo rule.

Photo not saving or still showing initials? Read the troubleshooting steps.

What initials mean

Initials can mean that no photo was uploaded, the photo was removed, you do not have permission to view it, or the image could not load. They do not mean that the person is unapproved. An adult without a photo and a child may both have initials: check the person’s name, the section they appear in, and any approved adult role or relationship label. Children have initials, a distinct child icon and the words Child profile. Adults without photos retain adult relationship or approved-role labels.

What an approved badge means

A green check badge identifies a current approved club role, such as Team Manager, Coach, Committee Member, Executive Committee or Club App Administrator. It is not photo or identity verification. Parent / Guardian, Player and basic member relationships use simpler labels.

Requested roles remain Awaiting approval; rejected, revoked, expired and not-yet-started appointments do not receive a current approved badge. A title such as Chairman describes an Executive office; it is shown separately from the Executive permission badge.

One person, several appointments

Your own profile and authorised role-management views show your current roles. Similar team roles may be grouped with several team names. In My Team, only the selected team’s role is shown. Executive and Committee views show the relevant club appointment; messages show the relevant message/team context.

For example, someone may be an Executive officer and manage two teams. The full permitted profile shows those appointments, while each team card shows only its own Manager role. Revoking one team assignment leaves the other valid appointments intact.

Access is checked again on each request. An already-open screen refreshes when focused and periodically; refresh to update visible badges after a change. A copied image or screenshot cannot be recalled.

• You: your own adult profile photograph.
• Parents and approved adult team members: approved Managers, Coaches and Volunteers for their linked teams—not other parents, unrelated staff or private applicants.
• Coaches and Volunteers: their current team staff—not a gallery of parent photographs.
• Managers: relevant adults in each team they manage and eligible pending applicants for that exact team. Rejected, cancelled and expired requests no longer grant request-based photo access.
• Committee: staff appointments and eligible staff applications within their existing responsibilities, not all parents.
• Executive: authorised Executive/Committee/staff role administration and eligible applications, not an unrestricted photo directory.
• App Administrator: legitimate adult account administration and moderation.
• Basic members/supporters: their own photograph and separately approved public officer photographs.

Initials appear when a photograph is not available or permitted. Photos do not broaden access to private contact details. Receiving a broadcast alongside another parent does not grant access to that parent’s photograph.

When a role or team relationship ends, it stops granting private-photo access. A separate current relationship may still allow access. Do not share private photographs or photo links outside their intended club context.

Uploading a private profile photo never automatically publishes it on eireog.com. Publication needs a current appropriate Executive office, explicit owner consent for that appointment, and administrator approval. A Manager or Coach role alone is not enough.

1. The officer opens Profile / Settings → My Profile.After saving a private photo, open Public website photograph — OFF. This panel is available for an eligible current Executive office; existing consent can also be withdrawn there.
2. Choose Officer appointment and give consent.Read and tick “I allow Éire Óg Craigavon CLG to display my profile photograph on the public club website while I hold an appropriate public club role.” Select Save public consent.
3. Wait for administrator approval.Consent alone does not publish the photograph. The panel explains that it is waiting for approval and is not public.
4. An App Administrator opens Club management → People & Roles.Find the person, open Administrator photo controls, confirm the appointment is an appropriate public-facing office and select Enable public officer photo.
5. Check the public Contacts page.Only the approved name, office and photograph are added. The photo service does not expose private email, phone or membership information.

The owner can select Withdraw public consent. An administrator can select Turn public display off. Replacing/removing the photograph or changing/ending its appointment also stops publication; a new photo/appointment needs fresh consent and approval. Refresh the public page to see the current display.

The general Photos and media choice under Privacy is not a substitute for this separate public officer-photo consent. An administrator cannot consent on someone else’s behalf. Withdrawal stops further delivery, not copies a visitor already saved.

1. Open Club management → People & Roles.Find the person. Administrator photo controls appears only to an App Administrator and only when a photo exists.
2. Enter a Moderation reason.Use a brief, necessary explanation, up to 500 characters. Confirm that only the photograph will be removed.
3. Select Remove profile photo.Initials return; the account and approved roles remain unchanged.
4. Open Audit History → Profile photo audit.Review who changed a photo or public setting, when, and any moderation reason. The most recent 100 photo events are shown.

Pending storage tasks shows queued cleanup work. If storage removal temporarily fails, the unused image is retried when My Profile opens or a photo changes; its old app URL no longer grants access. This is not a guarantee of immediate physical deletion.

Account and test-account deletion remains disabled until the existing verified-backup and coordinated-authentication safeguards are met. A future genuine account deletion queues the associated profile photo for removal, without deleting the club crest, logo or shared branding.

Use your existing email and password. Facebook remains available where its setup permits it; Google is labelled setup pending until enabled. If a social sign-in fails, use the email sign-in option for your existing account.

Creating an account

Enter your full name, email and password, confirm your email, then sign in. Basic account creation does not need committee approval. Use Roles & Teams afterwards for optional roles and team connections.

Forgotten password

1. Choose Forgot your password? directly under Password.
2. Enter your account email and request a recovery email.
3. Open the newest email and continue through its recovery check.
4. Enter matching new passwords and save. You should see Your password has been updated.
5. Return to login and sign in.

A used or expired link cannot update a password. Request a fresh email instead of repeatedly opening the old link. Never share your password or recovery link.

Home puts everyday actions first. Parents see their children and teams; Players see My Team; Managers see their teams and pending approvals; Committee and Executive members see their relevant club area; Administrators see pending approvals and People & Roles. Multi-role accounts receive useful shortcuts without repeated Messages or Schedule cards. No large approvals card appears when there is nothing to review.

• Main navigation: Home, Messages, Schedule and My Team.
• More: Profile / Settings, Roles & Teams, Notification inbox, authorised Approvals and Club management, Club activity and Help.
• Profile / Settings: your profile and children, notification settings, Help, then Privacy & Data at the bottom.
• Club activity: fixtures, results, shared files, polls and volunteer rotas.
• Support Éire Óg: lower on Home, below everyday club actions. Donations are voluntary; the app does not assume you have or have not donated.

An active important notice appears prominently. First-use role/team guidance disappears once completed or skipped. Pending requests show their real status; they never grant an approved badge.

Add and maintain your linked children under More → Profile / Settings → My Children, then request each child’s team connection separately. A child’s team connection is separate from the adult’s own roles. Linked guardians may cancel a pending request. An authorised reviewer approves or rejects it; team Managers and higher authorities can revoke an approved connection with confirmation.

Removing one connection does not delete the child, guardian relationships or unrelated teams. An Administrator manages guardian links and cannot remove the final guardian. A globally rejected child profile requires Administrator review.

Parents see only their own linked children. Team staff see only the minimum child and guardian information needed for their authorised teams. Do not put unnecessary DOB, medical or emergency information in request notes.

Initials only — no children’s photographs

Children’s profiles have initials and no photo-upload option. Parents cannot add a photograph to a child’s record. Adult profiles without a photo also use initials; use the person’s name, the Children linked to you section and any approved role/relationship label to tell them apart. Children have initials, a distinct child icon and the words Child profile. Adults without photos retain adult relationship or approved-role labels.

Do not upload or share photographs containing children in the app, including message attachments. The child-profile upload option is blocked, but message image attachments still exist and the app does not automatically detect children inside an adult upload or attachment. This club rule is not an automatic app-wide image filter.

App Administrators open Important notices, choose signed-in app only or public website and app, and enter the start/end time in UTC. UTC is one hour behind local time during British Summer Time. The banner appears only during that interval and can be ended early.

A public notice must not contain private member or child information.

1. Open Club management → Invitations.Available to authorised Managers, Committee, Executive and App Administrators. Being a Coach or Parent alone does not grant invitation access.
2. Use Invite an existing or future member.Enter Full name, the exact Email address they will verify, and a role/team you are permitted to grant. Managers stay within their own teams; Administrator invitations are not allowed.
3. Select Save invitation.This saves a seven-day invitation; it does not send an email.
4. Share the ordinary login link.Send the club app login link yourself. Do not share your password or a recovery link. The person signs in, or creates and confirms an account, using the exact invited email.
5. Check its status.The invitation applies after matching verified sign-in, while it remains valid and the inviter still has authority. Use Cancel invitation for a pending invitation that is no longer needed.

If Invitations is missing, check your approved role and team scope. Ask an authorised reviewer; do not request Administrator access just to invite a team member. If an invitation expires, an authorised person can save a new one after reviewing the intended access.

• All Club: active approved members may read. App Administrators and expressly authorised broadcast publishers may post.
• Executive: Executive members and App Administrators.
• Committee: Committee, Executive and App Administrators.
• Coaches & Managers: active team staff may read. This does not itself grant posting permission.
• Team channels: approved team connections may read; authorised staff for that exact team and Administrators may post.

Being a parent on one team and a coach on another gives coaching controls only on the coached team. Permissions are checked again when sending or releasing a scheduled message.

Use Mark channel read to clear its unread count. Messages can be up to 2,000 characters. Attachments remain restricted to their channel’s permitted readers.

Never put safeguarding disclosures, emergency information or highly sensitive personal details in general team messages.

Your current approved roles, My Teams and pending requests are shown separately from past requests and previous assignments. Each role keeps its own scope and term.

1. Open Request Another Role or Team at any time.
2. Choose one role and press Continue. Executive titles are chosen by the approver, not the applicant. Administrator access cannot be requested here.
3. Select the teams relevant to that role, add an optional note and choose Add to review list.
4. Use Add another role or team if needed. Review every separate role/team pair and remove any accidental entry.
5. Select Submit all requests and return Home. Existing approved roles and teams remain unchanged.

Duplicate approved or pending requests are rejected with a specific explanation. Errors preserve your selections. Only a fully saved batch returns Home with success. Pending requests show the expected reviewer; cancellation requires confirmation and affects only your own pending request.

Managers review lower-level connections for their exact teams. When no approved Manager is assigned, Committee, Executive or an App Administrator can review. Manager requests go to Committee/Executive/Administrator; Committee and Executive requests require Executive/Administrator approval. Other legitimate higher-level review authority remains unchanged.

For an existing child’s team connection, use Profile / Settings → My Children. Do not create another child profile or request an adult role to represent the child.

Tap an alert to open the relevant item

A device notification is a secure shortcut to the message, approval or schedule item that caused it. If you are already signed in, the app opens the relevant channel or item directly. If Login appears, sign in with the account that received the alert; the app then continues automatically to that item instead of leaving you on Home.

If the item was removed, the app opens the safest available context and explains that it is no longer available. If your team role or permission changed, access is checked again and the private item is not shown. An alert for another account shows a general unavailable message without revealing its contents.

Pending Approvals is the work queue

A request alert names the person, requested role or child connection, and relevant team. Review request opens and highlights that exact approval card. Opening marks the alert seen but never approves or rejects the request. If it has already been completed, its final status is shown instead of a dead Review button.

Each eligible person receives one active alert per request. Several Managers can each receive it. Once anyone approves or rejects the request—or it is cancelled or otherwise no longer actionable—the related actionable alerts are handled automatically for every reviewer.

Turn on phone or browser alerts

1. Open More → Profile / Settings → Notifications. First-use Home may also offer a setup card.
2. On iPhone, open the installed Home Screen app first.
3. Press Turn on notifications, then Allow in the browser/device prompt. Permission is never requested automatically.
4. Choose alerts for this device. Use Turn off on this device when needed.

Not now dismisses Home setup for this account on this device. Settings remain available at any time.

Privacy and delivery

Message previews are deliberately limited—for example, New message in U16 Girls—and do not include the full private message. Your phone or browser ultimately controls whether any preview appears on the lock screen. Focus/Do Not Disturb, connectivity and operating-system settings can also affect delivery.

Important announcements, team/private messages, app-created schedule updates, role/approval updates, general club news, polls and volunteer rotas default to ON. Support/fundraising defaults to OFF. Each phone, browser or installed app has its own subscription, so enable or disable alerts on each device separately. Opening an alert on one device does not remove the other devices.

Send a test alert: In Profile / Settings → Notifications, use Send test alert to my devices. It goes only to active devices registered to your signed-in account. If the app says the notification service accepted it, check those phones. If it reports a setup or sending problem, share the exact message with an app administrator.

Known delivery limits

External website news and Google Calendar edits are not automatically monitored. Schedule alerts currently cover newly created in-app events. Scheduled messages are released when the app checks for due items, not by a guaranteed exact-time background service. iPhone/iPad device alerts depend on the installed Home Screen app and the browser/OS features available on that device.

Blocked permission, unsupported browsers, declined permission, subscription failures and server-save failures have separate explanations. A failed preference save retains previous settings. If turning off fails, the app warns that delivery may still be enabled.

Open My Team and select a team. Managers see its staff, approved people, minimum child/guardian contacts, and links to messages, schedules and approvals. Committee oversight alone does not expose private child rosters.

Invitations and appointments

Use People & Roles to add an eligible role to an existing member, or Invitations for an existing/future verified email. Invitations last seven days and do not send email automatically. Share the app login link with the person.

Schedule a message

Expand Schedule for later under an authorised channel. Enter the message and a future UK local date/time. Cancel it from Scheduled announcements if it is no longer needed. If the sender’s permission expires or is revoked, it will not be released to that audience.

Parents read approved team channels; only authorised team staff post. Coaches/volunteers cannot approve membership requests.

Open More → Club management → People & Roles. Search and filter by role, team, status and Active / Suspended / Archived / Protected / Test accounts. Archived records are Administrator-only.

Roles and teams

Assign an additional role, renew an eligible term, or revoke one assignment with a reason and confirmation. These actions preserve unrelated roles and teams. A Manager removing one team relationship does not suspend the adult’s account. Titles do not determine security authority.

Account controls

1. Find the person and expand Account controls.
2. Choose Suspend, Reactivate, Archive or Restore, where authorised.
3. Select a reason, add an optional internal note, confirm and submit.
4. Check the success message and updated account status.

Suspension immediately denies protected app/API access even if the browser still has a valid login session. History remains. A suspension review date is a reminder, not automatic reactivation. Reactivate/Restore does not recreate revoked or expired roles or removed team connections. Internal notes are not shown to the affected user.

• Administrator: all lifecycle controls for eligible accounts, plus email blocking.
• Executive: suspend/reactivate eligible lower-level accounts only; no Executive peers or Administrators, no archive/restore or email blocks.
• Committee and Manager: no whole-account suspension, archiving or email blocking. Existing scoped role/team authority remains.

Protected Administrator

Derek’s stable club identity is protected from suspension, archiving, blocking, demotion and test-account flagging even after an email change. There is no ordinary control to remove that protection. The final active Administrator is also protected. Rejected protected-account actions are recorded.

Blocked Emails

1. Open Club management → Account Security → Blocked Emails.
2. Enter the email and reason, optionally add an internal note, confirm and select Block email.
3. Blocking an existing active account also suspends it. Matching ignores surrounding spaces and capital letters.
4. To unblock, search the list, expand Unblock email, choose a reason and confirm. Reactivate the account separately if appropriate.

A blocked address cannot obtain usable club-app access or claim an invitation. Supabase may still create an authentication identity; the app refuses its member access. Verified email changes are reconciled on the next authenticated request.

Administration and history

Club management groups everyday management, Account Security and System links. Audit History → Account lifecycle audit records actor, target, time, reason, previous/new state and any internal note. History is append-only; the screen shows the latest 100 lifecycle events.

Permanent account deletion is not available. Test-account flags delete nothing. Development cleanup remains a separate controlled maintenance task.

Supabase Auth remains the identity provider, D1 stores member/role/application records, and R2 stores private photos and attachments. No second user, role, team, messaging or notification system was introduced.

Current account status, approved assignments, dates and team scope are checked at protected server operations. Suspension/archive/block denies access despite an existing login session. Removing one role or team relationship never recreates or removes unrelated permissions.

Privileged role, account, guardian and photo changes retain append-only audit history. Derek’s stable Administrator identity and the final active Administrator are protected at multiple layers. Verified-email invitation claims still require a current authorised inviter.

Existing email/password login, account creation, confirmation, password recovery, Facebook and the Google setup placeholder remain. Private pages are not cached for offline use. Permanent deletion and automated test-account cleanup are outside normal administration.

Pending

Awaiting authorised review; no new access yet.

Approved / Active

Accepted and valid within its term.

Scheduled

Approved but its start time has not arrived.

Rejected

Reviewed but not granted. Read the note and reapply if appropriate.

Cancelled

Withdrawn before completion.

Revoked

An authorised person ended this specific assignment or connection. History remains.

Expired

The end time has passed; it grants no authority.

Suspended

App access is blocked, while records are preserved.

Archived

Private access is stopped and historical records retained. An App Administrator may restore the account.

Declined booking

The booking was not approved and no longer blocks a slot.

One account can hold several independent roles. A team role applies only to its named team and within its approved dates.

• Club App Administrator: system administration, protected access management, teams, notices and audit history. Derek’s existing access is protected.
• Executive Committee Member: Executive and Committee areas; may approve another Executive, Committee and lower-level appointment. Cannot create an Administrator or remove Executive membership. May suspend/reactivate eligible lower-level accounts, but not Executive peers or Administrators.
• Committee Member: Committee area; appoints Managers and reviews lower-level requests. No Executive or Administrator authority or whole-account suspension.
• Team Manager: approves Coaches, Volunteers, Parents/Guardians and Players only for assigned teams. Cannot appoint another Manager or suspend an entire account.
• Coach / Volunteer: operations and messaging for assigned teams; no approval authority.
• Parent / Guardian / Player: approved team information, without staff controls.
• Club Member / Supporter: basic club information; private team access needs an approved connection.

A title such as Chairman, Secretary or Treasurer describes an Executive office. The title does not give Administrator powers or make someone Manager of every team. Nobody may approve their own role request. Website News editing and club-wide broadcast permission remain separate.